Shipping policy

At Vellouis™, we are committed to making your shopping experience simple, reliable, and convenient.

Free Worldwide Shipping

We are pleased to offer FREE SHIPPING WORLDWIDE on all orders.

Delivery Time

Orders are estimated to arrive within 7–10 business days after they have been shipped.

Please note that delivery times are estimates and may vary depending on the destination, shipping carrier, customs processing, holidays, or other circumstances beyond our control.

Order Tracking

Once your order has been shipped, you will receive shipping information and tracking details when available, allowing you to follow your package throughout its journey.

Customs & Import Duties

For international orders, customs duties, taxes, or other import charges may apply depending on your country. Any such charges, if applicable, are the responsibility of the customer.

Need Help?

If you have any questions about your order, shipping, or delivery, our support team is happy to help.

Email: office@vellious.com

We will do our best to assist you as quickly as possible.

Thank you for choosing Vellouis™.